Contact Us

Contact Us

Simple ways to contact American Express

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Call us

Telephone numbers, addresses, and working hours are shown below for American Express offices throughout the Middle East and North Africa.

Select the product you have below to help solve your query, or call the number on the back of your Card.

We're available 24/7

Email us

Feel free to contact us at any time. Please allow 2 working days to help answer your concerns.

Customer Service

tsc@americanexpress.ae

Platinum Services

platinum@americanexpress.ae

Corporate Card Unit

cfeedback@americanexpress.ae

Share your Feedback

Should you have any ideas on how we can enhance your Cardmember experience, or if for any reason you are not entirely satisfied with any aspect of our products and/or services, we would like to hear from you. Please email us on customer.contact@americanexpress.ae

How to Share your Feedback

Dubai

AMEX (Middle East) B.S.C (c) - Emirates

Media One Tower - Ground Floor Dubai Media City Postal Address P.O. Box 2390, Dubai, UAE

Mon - Fri 08:30AM - 05:00PM

Customer Services - 24 Hours
(+971) 4 4492222

Abu Dhabi

AMEX (Middle East) B.S.C (c) - Emirates

Al Nasr Tower, 3rd floor, Al Nasr Street, Postal Address P.O. Box 806 Abu Dhabi, UAE

Mon - Fri 08:30AM - 05:00PM

Customer Service
(+971) 2 5996299